F.A.Q.

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I am new to hookah smoking, how easy is it to get started?

Getting started is actually very simple! If you don't already have a hookah just visit our products page and simply pick the hookah of your choice, next choose the flavor(s) of tobacco and the desired type of charcoal and wait for them to arrive. Once you have recieved your hookah, tobacco and charcoal visit our website and check out our Hookah Setup guide, there you will find step by step instructions on how to get started and you will be smoking like a regular in no time.

How long should each bowl last?

The average bowl with two to three smokers should last anywhere from 45 min. to 1 hr. Make sure you keep it lit by having red hot charcoal burning at all times.

When will my order be shipped?

All orders are processed and shipped within 1-4 business days of purchase. All domestic shipping is done via UPS ground and will take anywhere between 1-6 business days for arrival. To check the status of your order and see the tracking number Click Here

I'm not getting enough smoke, what am I doing wrong?

This can have many reasons. The most common problem is not packing the tobacco right, or not making the holes (in the aluminum foil) the right way. Make sure you don't press the tobacco in the hookah head (rather sprinkle the tobacco to leave space in its gaps). Also, make enough number right size holes (usually 3 or 4 rounds).

The smoke is harsh, what am I doing wrong?

This could be because the tobacco is almost burned out or you have too much (or too large) coals on the hookah. Also, there could be too many holes (in the aluminum foil) or the holes are too large.

Do you ship outside of the United States?

We offer international shipping to anywhere in the world. However it is not our responsibility if your country charges you duty fees on imported products.

Is smoking hookah safer than smoking cigarette?

There are many papers on this subject that you can find with a simple Google search. But from what I understand, you get much more smoke from a hookah than a cigarette, however the smoke is not nearly as harmful (less nicotine) as the cigarette smoke. Smoking anything is obviously not good for your health, but since hookah is more of a social activity which is usually done two or three times a week, it is probably safer than cigarettes.

How often should I clean my hookah?

You should at least rinse out the vase and refill with fresh water every smoking session or at least when changing flavors. We recomend that you clean your hookah shaft, base, and bowl after every four or five uses. Maintaining a clean hookah is neccessary for providing an enjoyable smoke every time.

How should I clean my hookah?

Take the hookah apart. Rinse out the vase and use a vase brush. Then pour in about 3 tablespoons of baking soda and about 1/4 to 1/2 cup of lemon juice, add a little water and shake it up real good then rinse. The longer you leave the lemon juice in the vase, the better job it will do of removing the smell of the last flavor you smoked.

Run some water thru the stem. Scrub it with the stem brush, then run some water thru it again. You can also add some baking soda and lemon juice to the stem, plug both ends with your fingers and swish it from end to end, Then rinse again.

If the hose is a washable hose, rinse the hose with water. Once a week or every other week, put the hose in a bucket of hot water overnight. If it is NOT a washable hose, just blow it out in both directions. You don't want to wash a hose that is not a washable hose.

What size bowl should I buy?

Size of the bowl depends mostly on the type of hookah that you use. Obviously smaller hookahs can not handle large bowls and small bowls might not fit on large hookahs. Size of the bowl also changes the amount of smoke you get out of the hookah. Smaller bowls usually give more smoke, but burn faster. Large bowls usually give less smoke (which you can increase it by putting a second coal beside the first one) and burn longer (use more tobacco).

What tobacco should I buy?

There are many different tobacco brands. I haven't tried all of them, but surveys say that most prefer Starbuzz, or Al fakher tobacco. Basically there are two important characteristics that you should look for in a tobacco. The shinier and the juicier the tobacco the better it smokes. That is because shine and juice means it has more molasses.

What coal should I buy?

Generally speaking, there are two types of coals: Instant light and natural. The instant light coals are made to start up fast (usually 20 seconds of flaming them with lighter sets them on). However, the fast burning coals often add unwanted flavors to the tobacco, cost more, and don't last as long. The natural coals take longer to light up, but burn faster. But they are much cheaper than the fast burning coals.

How many hoses?

I'm a big fan of one hose hookahs. I actually don't like more than one hose. Obviously more than one hose is for people who want to smoke in groups. But you have to make sure that the ones who are not smoking hold the end of the hose so air doesn't go through unless you have an autoseal hookah.

What is Hookah called in different languages?

• English: Hookah
• Spanish: narguile or pipe turca
• French: Narguile
• Farsi: Ghelyoon (Ghelyaan)
• Arabic: Shisha or Nargile (prounounced Are-Gee-Lay)